Privacy Policy (Last Updated: January 30, 2025) PBI Privacy Policy This Privacy Policy explains how Predictive BioCompounds Incorporated, DBA Paper Bot Intelligence ("PBI," "we," "us," or "our") collects, uses, discloses, and protects your information when you use our Paper Bot Intelligence service at pbi.lol (the "Service"). We are committed to protecting your privacy and ensuring transparent data practices. Section 1. Introduction 1.1. Scope of Policy This Privacy Policy applies to: - Individual users - Academic users - Professional users - Institutional users Service Components: - Website usage (pbi.lol) - Document analysis services - Communication systems - Payment processing 1.2. Policy Updates We may update this Privacy Policy periodically: Update Procedures: - Notice provided 30 days before material changes - Immediate notice for security-related updates - Email notification to registered users - Website announcements for significant changes User Rights: - Review of updated terms - Option to accept or decline changes - Data portability rights - Continued access to historical versions Section 2. Information We Collect 2.1. User-Provided Information We collect the following information that you directly provide: Account Information: - Identification information including user category - Email address - Payment details (processed securely via Stripe) - Communication preferences - Service customization settings Document Submissions: - Uploaded documents for analysis - Assignment instructions - Document requirements - Format preferences User Communications: - Support requests - Feedback submissions - Technical inquiries - Service-related correspondence 2.2. Automatically Collected Information Our systems automatically collect: Technical Data: - IP address - Browser type and version - Device information - Operating system Usage Data: - Access times - Pages visited - Features used - Error logs Performance Data: - Service response times - Processing duration - Error rates - System stability metrics Section 3. How We Use Your Information 3.1. Primary Service Purposes We use your information for: Core Service Delivery: - Document analysis processing - Result generation and delivery - Payment processing - Service optimization User Support: - Technical assistance - Query response - Problem resolution - Service updates 3.2. Secondary Uses Additional uses include: Service Improvement: - Performance optimization - Feature development - User experience enhancement - Technical troubleshooting Security Measures: - Fraud prevention - System protection - Access control - Threat detection Section 4. Privacy Rights PBI respects FERPA (Family Educational Rights and Privacy Act) and COPPA (The Children's Online Privacy Protection Act) as well as other statutory privacy rights regarding online transactions; consequently, PBI does not gather personal and private information regarding Users of the PBI Service other than during the payment process. PBI relies upon the User to have the authority and permission to pay for the service used. PBI uses a third-party payment processor (Stripe) to handle payment transactions, which provides the privacy and secure transaction protections. 4.1. Specific Rights for California Residents (CCPA Compliance) As a California resident, you have the right to: Information Access: - Request data collected about you - Receive data collection categories - Learn data sharing practices - Understand data retention periods Data Control: - Request data deletion - Opt-out of data sharing - Access your data - Correct inaccurate information Exercise of Rights: To exercise your California privacy rights: Submission Methods: - Email: info@pbi.lol - Online form: [privacy portal URL] - Written request to our San Diego address - Authorized agent submission Verification Requirements: - Identity verification - California residency proof - Account ownership confirmation - Authorization documentation 4.2. Additional Privacy Rights Many states—both foreign and domestic—offer privacy rights similar to those for California residents. Please consult your local laws for details. Section 5. Data Security Measures 5.1. Technical Security We implement comprehensive security measures: Data Protection: - End-to-end encryption - Secure data transmission - Access controls - Regular security audits Infrastructure Security: - Firewall protection - Intrusion detection - Vulnerability scanning - Security monitoring 5.2. Operational Security Our operational security includes: Administrative Controls: - Access limitation - Employee training - Security protocols - Incident response procedures Physical Security: - Secure data centers - Access restrictions - Environmental controls - Disaster recovery Section 6. Data Processing and Storage 6.1. Processing Methods Our data processing practices include: Document Processing: - Real-time analysis - Temporary storage only - No permanent retention - Secure deletion after processing Payment Processing: - Secure Stripe integration - PCI DSS compliance - Encrypted transmission - Tokenized storage 6.2. Storage Limitations We maintain strict storage policies: Retention Periods: - Analysis results: 24 hours - Payment records: As required by law - Account information: Until deletion request - Communication records: 1 year Data Location: - U.S.-based servers only - No international transfers - Controlled access environments - Redundant storage systems Section 7. Third-Party Services 7.1. Service Providers We work with the following types of service providers: Essential Services: - Stripe (payment processing) - Google Workspace (email delivery) - Anthropic Claude (AI analysis) - Grok (mathematical verification) Support Services: - Analytics providers - Security services - Hosting providers - Monitoring systems 7.2. Data Sharing Limitations Our data sharing practices are limited to: Necessary Sharing: - Service provision requirements - Legal obligations - Security purposes - Authorized requests Sharing Restrictions: - No data sales - No marketing use - No unauthorized sharing - No cross-platform tracking Section 8. User Rights and Controls 8.1. Access Rights Users maintain the following rights: Data Access: - View collected information - Request data copies - Verify accuracy - Update information Control Options: - Privacy settings - Communication preferences - Data deletion requests - Processing limitations 8.2. User Controls Available user controls include: Account Settings: - Privacy preferences - Notification options - Access controls - Security features Data Management: - Download options - Deletion requests - Update capabilities - Sharing controls Section 9. Children's Privacy 9.1. Age Restrictions Our service maintains strict age policies: Usage Limitations: - Minimum age: 13 years - Parental consent required under 18 - Age verification methods - Account restrictions Data Protection: - Special handling of minor data - Limited data collection - Parental controls - Deletion rights Section 10. International Data Considerations 10.1. Data Localization Our data practices include: Storage Location: - U.S.-based processing - Domestic data centers - No international transfers - Regional compliance Compliance Measures: - GDPR awareness - International standards - Cross-border considerations - Regional requirements Section 11. Contact for Privacy Concerns 11.1. Privacy Support For privacy-related matters, please use the following contact methods: - Email: info@pbi.lol - Address: 8799 Balboa Avenue, Suite 155, San Diego, California, 92123 - Online: [privacy portal URL] - Phone: [privacy support number] Response Times: - Initial response: 48 hours - Request processing: 45 days - Urgent matters: 24 hours - Legal requests: As required by law 11.2. Complaint Resolution Our complaint handling process includes: Investigation Steps: - Receipt acknowledgment - Investigation initiation - Status updates - Resolution communication Resolution Timeline: - Assessment: 48 hours - Investigation: 15 days - Resolution: 30 days - Appeals: 15 days This Privacy Policy represents our commitment to protecting your privacy while providing our services. By using our Service, you acknowledge and agree to these data practices and your responsibility to safeguard your private information.